Privacy Policy
Last updated: July 2026
Welcome to TransVIP At TransVIP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data when using our private transportation services in Los Cabos.
1. Who We Are
TransVIP is a private airport transportation company based in Los Cabos, Baja California Sur, Mexico. We specialize in providing safe, reliable, and comfortable transportation services between Los Cabos International Airport, hotels, resorts, private residences, and other destinations throughout the region.
2. Information We Collect
To provide our transportation services and deliver the best possible experience, we collect only the information necessary to process your reservation and support your trip.
- Contact Information
● Full name ● Email address ● Phone number
- Travel Information
● Airline ● Flight number ● Arrival or departure date and time ● Hotel, resort, or destination address ● Number of passengers ● Additional service requests, such as child seats or grocery stops
- Payment Information
We never store your credit or debit card information on our servers. All online payments are securely processed by our trusted payment providers, Stripe and PayPal, both of which maintain their own security and privacy standards.
4. How We Use Your Information
We use your information only for purposes related to providing and improving our services.
- Provide Your Transportation Service
Coordinate your airport transfer, assign your driver, and ensure timely, safe, and reliable transportation throughout Los Cabos.
- Communicate With You
Send booking confirmations, reservation updates, reminders, and contact you if there are any changes related to your trip.
- Process Secure Payments
Facilitate secure payments through our trusted payment providers, Stripe and PayPal.
- Improve Our Website and Services
Understand how visitors interact with our website, identify opportunities for improvement, and optimize the booking experience through aggregated website analytics.
5. Sharing Your Information
We never sell or rent your personal information. Your trust is one of our highest priorities. We only share your information when it is necessary to provide our services or comply with legal obligations. Your information may be shared with:
- Payment Providers
Stripe and PayPal, solely to process your payments securely.
- Technology Providers
Trusted providers that host and support our website and booking platform, including cloud hosting and infrastructure services.
- Assigned Drivers
Only the information necessary to complete your reservation, such as your name, flight details, destination, and any special service requests.
6. Data Security
Protecting your personal information is important to us. We use reasonable technical and organizational safeguards to help protect your data from unauthorized access, disclosure, alteration, or misuse. All information is transmitted over secure HTTPS connections, and access to personal data is limited to authorized personnel who require it to provide our services.
7. Your Privacy Rights
In accordance with the Federal Law on Protection of Personal Data Held by Private Parties in Mexico, you have the right to access, correct, update, delete, or object to the processing of your personal information (ARCO Rights). To exercise any of these rights, please contact us at: services@services.transvip.com.mx.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable regulations. Any updates will be published on this page along with the latest revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, we'd be happy to help. Email: services@services.transvip.com.mx.